Trust and Safety

Real families, verified

Before joining a circle, each parent completes a quick and secure ID check that confirms name and neighborhood. We partner with trusted verification providers like Stripe Identity and Persona to confirm real parents, not fake profiles.

Your comfort, your choice. You can skip verification at any time. If you skip, you will only be matched with other parents at the same verification level. This helps every family connect with people who share the same comfort zone.

Nura never stores your ID images. Verification happens through encrypted third‑party systems. Verified parents see a smallParent verified badge on their profiles so families can make informed choices.

Optional background checks

Some families want an extra layer of reassurance, and that’s okay. Nura offers optional background checks that are private and handled by secure screening partners. This is always your choice.

• Background checks are never required
• Families are matched with others who made the same choice
• All parents still complete Nura verification and agree to community guidelines

You are in control. Choose the level of trust‑building that feels right for your family.

Community guidelines that protect everyone

Strong circles are built on shared values, not only features. Our guidelines help families create respectful, reliable, and kind spaces for each other.

• Communicate clearly and respectfully
• Honor commitments or give notice early
• Keep conversations kind and free of judgment
• Respect privacy within your circle

Read the full Community Guidelines

Kindness is safety. The way we treat each other matters most.

Report and review system

If something doesn’t feel right, you can let us know easily and privately. Our safety team personally reviews every report. We usually respond within 48 hours and prioritize urgent issues.

• Report or block users in‑app
• Pause your participation at any time
• Follow‑up and resolution by real people

No automated dismissals. Every concern is reviewed by our team.

Your data, your choice

Trust also means privacy. Nura only collects the information needed to make meaningful matches and keep families safe.

• Your data is encrypted and never sold
• Location is used only to match you with nearby parents
• ID verification is handled by secure third‑party providers

Read our Privacy Policy

We protect your trust as carefully as your time.

How Nura keeps families safe

Different families have different comfort levels. We give you tools to build trust your way.